TERMS & conditions

No Limit Journeys Terms & Conditions

Contents

LAST UPDATE :

25/07/2019

DEFINITION OF NO LIMIT JOURNEYS SERVICES AND TARGETS

No Limit Journeys = NLJ

NLJ is not a travel agency.

NLJ is working for both the travel/leisure industry and private individuals, both are consider endline customers.

Industry providers implement the itineraries and deal with suppliers after renting or purchasing the service from NLJ.

Private individuals are not implementing the itinerary; rather NLJ will subcontract a 'partner agency' to do so in order to benefit from all legal and necessary covers.

CONDITIONS

Travel restrictions and conditions apply. Please ask us for further details.

•Prices and taxes (if included) are correct at time of publication and are subject to change without notice

•Prices are per person and are subject to availability

•Accommodation (if included) is based on twin share unless otherwise stated

•Seasonal surcharges may apply depending on date of travel on some destinations

•Additional levies, government charges & other applicable fees, including additional taxes, surcharges and visa fees specific to your departure date or flight routing, may apply and are beyond our control.

•Credit Card Payment done to our partner travel agent for your itinerary might incure a credit card surcharge that is outside of No Limit Journeys control.

AGREEMENT BETWEEN USER AND NO LIMIT JOURNEYS

The No Limit Journeys Web Site is comprised of various Web pages operated by No Limit Journeys.  The No Limit Journeys Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the No Limit Journeys Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION / CHANGES OF THESE TERMS OF USE

No Limit Journeys reserves the right to change the terms, conditions, and notices under which the No Limit Journeys Web Site is offered. No Limit Journeys will occasionally update this terms of use to reflect company and customer feedback. No Limit Journeys encourages you to periodically review this Statement to be informed of updates.

LINKS TO THIRD PARTY SITES

The No Limit Journeys Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of No Limit Journeys and No Limit Journeys is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. No Limit Journeys is not responsible for webcasting or any other form of transmission received from any Linked Site. No Limit Journeys is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by No Limit Journeys of the site, its content or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the No Limit Journeys Web Site, you warrant to No Limit Journeys that you will not use the No Limit Journeys Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the No Limit Journeys Web Site in any manner which could damage, disable, overburden, or impair the No Limit Journeys Web Site or interfere with any other party’s use and enjoyment of the No Limit Journeys Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the No Limit Journeys Web Sites.

USE OF COMMUNICATION SERVICES

The No Limit Journeys Web Site may contain social media/communication platform services, forums, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

•Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

•Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

•Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

•Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

•Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

•Conduct or forward surveys, contests, pyramid schemes or chain letters.

•Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

•Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

•Restrict or inhibit any other user from using and enjoying the Communication Services.

•Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

•Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

•Violate any applicable laws or regulations.

No Limit Journeys has no obligation to monitor the Communication Services. However, No Limit Journeys reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. No Limit Journeys reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

No Limit Journeys reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in No Limit Journeys’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. No Limit Journeys does not control or endorse the content, messages or information found in any Communication Service and, therefore, No Limit Journeys specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorised No Limit Journeys spokespersons, and their views do not necessarily reflect those of No Limit Journeys.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO NO LIMIT JOURNEYS OR POSTED AT ANY NO LIMIT JOURNEYS WEB SITE

No Limit Journeys does not claim ownership of the materials you provide to No Limit Journeys (including feedback and suggestions) or post, upload, input or submit to any No Limit Journeys Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting No Limit Journeys, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. No Limit Journeys is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in No Limit Journeys’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

TERMINATION/ACCESS RESTRICTION

No Limit Journeys reserves the right, in its sole discretion, to terminate your access to the No Limit Journeys Web Site and the related services or any portion thereof at any time, without notice.

GENERAL

To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Australia and its States. Use of the No Limit Journeys Web Site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and No Limit Journeys as a result of this agreement or use of the No Limit Journeys Web Site.

No Limit Journeys’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of No Limit Journeys’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the No Limit Journeys Web Site or information provided to or gathered by No Limit Journeys with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and No Limit Journeys with respect to the No Limit Journeys Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and No Limit Journeys with respect to the No Limit Journeys Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

ITINERARIES (SPECIFIC TERMS OF USE)

EI is sole owner of the concept, supplier list.

EI can sell the itinerary to any company or... for a period defined in an agreement.

Package may apply:

•Pro: flat fee + royalties/hrad

•Indiv: commission

BOOKING

Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean No Limit Journeys. Where bookings of travel products are made on your behalf through 'partner agency', references to “us”, “we”, and/or “our” in these booking terms and conditions shall also mean and include No Limit Journeys trading as our 'partner agency'.

These terms and conditions apply to bookings you make with our partner agency (in-store, over phone or by email) as well as online bookings you make on their website.

We will rely on the authority of the person making the booking to act on behalf of any other traveler on the booking and that person will bind all such travelers to these terms and conditions.

TRAVEL DOCUMENTS, PASSPORTS & VISAS:

All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part).

If you need information regarding visas, passports and other travel document requirements for your trip, please contact us. We can provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part).

If you are travelling to the United States please see https://esta.cbp.dhs.gov for important information regarding compulsory pre-registration for their visa waiver program (“ESTA”). Australian passport holders will not be able to enter the United States without a valid ESTA (or visa). Please note, you may not meet the eligibility requirements of ESTA and may be required to obtain a visa.

Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors, dates or timings. If you have booked with a consultant, it is your responsibility to collect all travel documents from us prior to travel. As a general rule your travel documents will be available for collection 2 weeks prior to departure, however this will depend on your individual arrangements. Please contact your consultant to confirm when your travel documents are ready for collection. If you have booked online, you should print out and retain your travel documents as provided to you by the website (or in a follow up email we send you).

TRAVEL INSURANCE:

We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Travel insurance is also strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel.

TRAVEL ADVICE:

We recommend that you contact the Department of Foreign Affairs and Trade or visit their website at www.smartraveller.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with DFAT, so that you may be more easily contacted in an emergency.

PRICES:

All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact your consultant for up-to-date prices.

SUPPLIER CHANGE AND CANCELLATION FEES:

Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Supplier fees may also apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee. Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier and following the timeline described above.

DEPOSIT AND FINAL PAYMENT:

You will be required to pay a deposit or deposits when booking. Your consultant will advise you of how much that will be. Final payment is required no later than 6 weeks prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.

PAYMENTS BY CREDIT CARD:

Professional customer: only bank transfer accepted

Private Individual: Any credit card payment will be made through our partner agency.

PAYMENTS VIA PAYPAL:

not accepted

PAYMENTS BY B-PAY:

Not accepted due to the payment delay incurred.

PAYMENTS BY CHEQUE:

Please note that cheque payments (excluding bank cheques) require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you.

MONIES NOT HELD ON TRUST:

All monies paid by you to us will be the property of No Limit Journeys and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for monies paid for flights with an IATA airline, which might be held on trust for that IATA airline by our parnet agent). You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer monies.

TAXES:

No Limit Journeys is not subject to GST

Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. Local taxes are included in our itineraries except if specifically mentionned.

SERVICE GUARANTEES:

Our booking and advisory services come with a guarantee that:

•they will be provided with due care and skill;

•they will be reasonably fit for the specified purpose;

•they can reasonably be expected to achieve the desired result; and

•they will be provided within a reasonable time.

If we fail to meet any of these guarantees, you have rights under the Australian Consumer Law.

HEALTH:

You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation (e.g. proof of Yellow Fever vaccination) may deny you entry into a country. We recommend that you consult with your local doctor, travel medical service or specialist vaccination clinic before commencing your travel. General health advice for the destination you wish to visit is also available from DFAT (see smarttraveller.gov.au).

Some of our itineraries require various medical clearance; should you need one / them you'll need to contact the approved doctor list that will be provided by EI.

Should you be given a negative result, EI can not be held responsible. EI will not overturn any decision/assessment made by the independant medical/psychiatrist body.

No refund of the cost of such clearance can be refunded or borne by EI. Should any deposit for a journey have been provided to EI, it will be refunded in full minus AUD200 if before 45days, within 45 to 15 days ; AUD500 + all cancellation cost incured by suppliers in destination country; within 14 to departure day, no refund of deposit.

CREATOR/AGENCY RESPONSIBILITY & OBLIGATIONS

No Limit Journeys is not a travel agent but a travel designer. The service of tracel agent is provided by our 'partner agency' which hosts our itinerary for you. They act as an agent for, and sell various travel related products as agent on behalf of, numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Any services they provide to you are collateral to that agency relationship. Their obligation to you is to (and you expressly authorise them to) make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We exercise care in the selection of reputable service providers, but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. We can provide you with copies of the relevant service provider terms and conditions on request. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any travel service provider is unable to provide the services for which you have contracted, your rights are against that provider and not against us and our travel agency partner.

LIABILITY

To the extent permitted by law, neither No Limit Journeys nor any of its related bodies corporate, directors, employees or partner agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).

SPECIAL REQUIREMENTS:

Please liaise directly with us for such requirements

COPYRIGHT AND TRADEMARK NOTICES:

All contents of the No Limit Journeys Web Site are protected by Copyright. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.  The example companies, organisations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.  Any rights not expressly granted herein are reserved.

GOVERNING LAW:

If any dispute arises between you and us, the laws of Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia, and waive any right that you may have to object to an action being brought in those courts.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE No Limit Journeys WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. No Limit Journeys AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE No Limit Journeys WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE No Limit Journeys WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

No Limit Journeys AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE No Limit Journeys WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. No Limit Journeys AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL No Limit Journeys AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE No Limit Journeys WEB SITE, WITH THE DELAY OR INABILITY TO USE THE No Limit Journeys WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE No Limit Journeys WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE No Limit Journeys WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF No Limit Journeys OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE No Limit Journeys WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE No Limit Journeys WEB SITE.

SERVICE CONTACT :

iwanttogo@nolimitjourneys.com

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